AI4CRM is built on a modern, cloud-native architecture designed for scalability, reliability, and seamless integration with your existing CRM infrastructure.
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EU Data Residency
Our cloud infrastructure is located in Frankfurt, ensuring that no data leaves the European Union. This provides compliance with GDPR and other EU data protection regulations.
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OAuth 2.1 Security
All access to AI4CRM is secured via OAuth 2.1, providing enterprise-grade authentication and authorization. This ensures secure, standards-based access control for all users and integrations.
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Identity Provider Integration
We can easily add your identity providers to our platform, enabling seamless single sign-on (SSO) integration. No additional user management is necessary — it's completely plug-and-play.
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Enterprise Certifications
Our entire cloud infrastructure is certified: ISO/IEC 27001:2022, 27017:2015, 27018:2019, 27701:2019, 22301:2019, 20000-1:2018, 9001:2015, and CSA STAR CCM v4.0. This ensures the highest standards of security, quality, and compliance.
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Bring Your Own AI
Bring Your Own AI allows customers to process all data with their own enterprise AI account. AI4CRM acts as an orchestrator, ensuring your data is processed by your chosen AI provider while maintaining full control and compliance.
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Multi-Environment Access
Subscriptions come with access to PROD, TEST, and DEV instances of AI4CRM. This enables proper development workflows, testing, and staging before deploying to production.
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Cloud-Native Design
We use the most modern cloud components available, with a fully scalable, serverless architecture. No servers or legacy services are involved in this cloud-native design, ensuring optimal performance and reliability.
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Comprehensive Connectors
We have connectors to various CRM systems (Aurea CRM, Salesforce, HubSpot, Microsoft Dynamics), AI backends (OpenAI, Anthropic, Copilot), and other enterprise systems (Google Workspace, Microsoft 365, Jira, Fireflies, etc.).
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Continuous Platform Updates
We continuously update and expand the AI4CRM platform, including connectors, features, and capabilities. All customers automatically benefit from these updates, ensuring your platform keeps growing and evolving without additional effort on your side.